1. User Access and Responsibilities
By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations.
You must not:
- Use the site in any way that could damage, disable, or impair its functionality.
- Attempt to gain unauthorized access to any part of the site or its related systems.
- Use the site to distribute any harmful or malicious content.
2. Product and Service Description
Our website offers a variety of tactical and workwear apparel, including pants, shirts, shorts, and sweatshirts from brands like 5.11 Tactical, Ariat, Bulwark, Carhartt, CAT, and Dickies. We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to differences in screen settings.
All products are subject to availability. If an item is out of stock, we will notify you and offer a refund or alternative product.
3. Order and Payment Terms
Orders can be placed through our website using Visa, MasterCard, JCB, or PayPal. By placing an order, you agree to pay the total amount, including shipping fees, as specified during checkout.
We offer two shipping options:
- Standard Shipping: Delivered via DHL or FedEx, with a shipping fee of $12.95. Orders typically arrive within 10-15 business days after dispatch.
- Free Shipping: Available for orders over $50, shipped via EMS. Delivery usually takes 15-25 business days after dispatch.
Order processing takes 1-2 business days before your item is shipped.
4. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward returns and exchanges process.
Eligibility for Returns & Exchanges: To be eligible for a return or exchange, the item must be in its original condition, unworn, unwashed, and with all tags attached. Returns and exchanges are accepted within 15 days from the date of delivery.
Non-Returnable Items: Due to hygiene and safety reasons, the following items are non-returnable:
- Underwear and socks
- Personalized or custom-made items
Returns & Exchanges Process:
- Initiate a Return or Exchange: Contact our customer service team at [email protected] to request a return or exchange. Include your order number and the reason for the return or exchange.
- Receive Return Authorization: Once your request is approved, you will receive a Return Authorization (RA) number and instructions on how to proceed.
- Package the Item: Securely package the item in its original packaging, including all tags and accessories. Attach the RA number to the outside of the package.
- Ship the Item: Send the package to the address provided in the return instructions. We recommend using a trackable shipping method to ensure the package is received.
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges: If you need to exchange an item, please follow the same process as a return. Once we receive the returned item, we will ship the replacement item to you. Please note that shipping costs for exchanges are the responsibility of the customer, unless the item is defective or incorrect.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Apparlis Sales Store or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.
6. Limitation of Liability
Apparlis Sales Store shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products. Our total liability to you for any claim arising from your use of the site or purchase of products shall not exceed the amount paid by you for the products in question.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of the site shall be resolved exclusively in the courts of the United States.