Product Questions
1. What types of products do you offer?
We offer a wide range of tactical and casual apparel, including pants, shirts, shorts, and sweatshirts from brands like 5.11 Tactical, Ariat, Bulwark, Carhartt, CAT, and Dickies.
2. Are your products suitable for workwear?
Yes, many of our products are designed for durability and comfort, making them ideal for workwear. Brands like Carhartt and Dickies are particularly known for their rugged workwear.
3. Do you offer products for casual wear?
Absolutely! In addition to workwear, we offer a variety of casual apparel that is perfect for everyday wear.
Shipping and Delivery
1. How long does it take to process an order?
Orders are typically processed within 1-2 business days.
2. What are my shipping options?
We offer two shipping options: Standard Shipping via DHL or FedEx, which takes 10-15 business days, and Free Shipping via EMS for orders over $50, which takes 15-25 business days.
3. Do you ship internationally?
Yes, we ship worldwide, excluding some remote areas due to logistical constraints.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Returns and Exchanges
1. What is your return policy?
You can return items within 15 days of receiving your order, provided they are in their original condition and packaging.
2. How do I initiate a return or exchange?
Please contact our customer service team at [email protected] for assistance with returns or exchanges.
Payment
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
2. Is my payment information secure?
Yes, we use secure payment gateways to ensure your information is protected.
Account and Customer Support
1. How do I create an account?
You can create an account during the checkout process or by visiting the account registration page on our website.
2. How can I contact customer support?
You can reach our customer service team at [email protected] for any questions or concerns.
General Questions
1. Where is your company located?
Our company is located at 448 Keyser Ridge Road, Elkin, US 28621.
2. Do you offer discounts or promotions?
We occasionally offer discounts and promotions. Please check our website or subscribe to our newsletter for updates.
Thank you for choosing Apparlis Sales Store. We are committed to providing you with a seamless shopping experience and ensuring that your apparel needs are met with the highest standards of quality and service.